RECORD respects your privacy and is therefore committed to protecting your personal data.

In this sense, general rules were implemented for the treatment of your personal data in strict compliance with the provisions of the General Regulation on Data Protection (RGPD), approved by the European Parliament and Council – Regulation 2016/679, of 27 April 2006 .

RECORD undertakes to process your personal data in order to guarantee the confidentiality, security and protection of such data against unauthorized or unlawful processing and against its loss, destruction or damage.


The data controller determines the purposes and means of processing the data. Therefore, the responsible for the treatment is the RECORD company.

If you need to contact the person responsible for processing your data, you can do so through written communication to the Avenida Carlos Bacelar, Nº1041, 3ºM, 4760-103 Vila Nova Famalicão, or through electronic communication to the


In order to reaffirm the commitment made in the scope of privacy and protection of your personal data, RECORD has appointed a Data Protection Officer, who can ask for the clarification of all your doubts.

Thus, whenever any doubt arises or you wish to exercise any right related to the protection of your personal data, you can send a communication to Carlos Campos, using the following contact:


The RGPD establishes the following definition for personal data

“information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

RECORD only handles personal data strictly necessary for the marketing of its products,

Data collected and subsequently processed on the Website

Name; NIF; household; telephone; email.

Data collected and later processed in physical stores

Name; NIF; telephone; email.

These data are essential for the execution of the contract, without which RECORD will not be able to supply its products.

Data will be collected through the Website or orally at RECORD physical stores when you make a purchase.

Information may be collected, with your free and express consent, for the reservation of pre-sale items or items with limited stock and for the management of complaints.


These are the circumstances that allow RECORD to process your personal data:

Execution of the contract, when the processing of data is necessary for the execution of the contract entered into with RECORD (article 6, paragraph 1 point b) of the RGPD).

Consent, for all other purposes that are not related to the performance of the contract or compliance with a legal obligation (article 6, paragraph 1 of subparagraph a) of the RGPD). Please note that you can withdraw your consent at any time.

Compliance with a legal obligation, when necessary to comply with a legal obligation to which RECORD is subject, especially the communication of tax data to the Tax Administration.




You may exercise the rights set out below through written communication to the Avenida Carlos Bacelar, Nº1041, 3ºM, 4760-103 Vila Nova Famalicão, or through electronic communication to the

Right of access:

You have the right to obtain confirmation that personal data concerning you are or are not being processed.

You also have the right to access your personal data and the following information: Purposes of the processing; category of personal data in question; recipients to whom personal data has been or will be disclosed; data retention period;

You can file a complaint with the National Data Protection Commission and obtain a copy of personal data being processed by RECORD.

right of correction

The holder has the right to obtain, without undue delay, from RECORD the rectification of inaccurate personal data concerning him. Taking into account the purposes

processing, the data subject is entitled to have their incomplete personal data completed.

Right to data deletion or right to be “forgotten”

You may request the deletion of your personal data, and RECORD without undue delay will proceed with its deletion as long as there are no legal requirements for its conservation.

Right to treatment limitation:

Right to request the limitation of your personal data, namely to suspend the processing by RECORD, avoiding the deletion of your personal data.

Please note that RECORD only collects the data strictly necessary for the execution of the contracts, so the Data Subject cannot request the limitation of the scope of treatment to certain categories of data, otherwise RECORD will not be able to supply its articles.

Right to portability:

You have the right to receive the data that you have provided us, in a structured form in an automatic reading digital format, or to request the direct transmission of your data to another entity.

Right to withdraw consent or right to object:

You may object to or withdraw the consent you previously gave to the processing of your personal data, namely for article reservations and defect management.

RECORD does not process its data for profiling, nor are there any decisions based on automated processing that produce effects in its legal sphere or that significantly affect it.

RECORD warns that this privacy policy may be revised and updated. For this reason, we advise you to check the privacy policy section of the website regularly in order to stay up to date with updates.